HITT Speakers 2019
will be announced in early 2019!




Speakers 2018

Davis Tim

Tim Davis

Managing Director of PACE Dimensions

HITT Moderator & Facilitator

“I can’t think of a more appropriate forum of leaders to help uncover
the insights and identify the value for our industry”


TIM DAVIS, Managing Director of PACE Dimensions will moderate and facilitate the challenging topics HITT will discuss. Tim is well known for his industry insight in Travel, Hospitality and Transportation, as well as the latest developments in technology, media and the digital economy. In 2010 Tim founded his UK based research and management consulting firm; PACE Dimensions. PACE helps the leading travel & hospitality brands, travel technology firms and their investors to grow, outperform their sector and build competitive edge.

Pace Dimensions has conducted over 200 assignments. Much of their current assignment work is focused on; Improving the customer experience by redesigning the customer journey, improving digital marketing & distribution performance, prioritising and capturing the value from technology investments, and creating organisation and operating agility to stay ahead of change.
Prior to this Tim served on the management board of Hilton International for 9 years in charge of Commercial Development and Information Technology and has over 25 years’ experience leading the Marketing, Commercial and Technology functions for global businesses in Hospitality, Travel, and Technology, such as Hilton, Galileo International and Hughes Olivetti Telecom.

Rob High - speaker Hospitality Inside HITT Think Tank 2018


Vice President & Chief Technology Officer, IBM Watson and Cloud Platform portfolio, New York, USA


Impulse 1: Feel the heart beat

Monday, June 11, 2018 / 9.15 h

The landscape of emerging technologies
& its relevance for the hotel industry.
The big picture.

Which technologies will drive the company value, which ones will be the big disruptors? Perception and facts about the most confusing magic buzz words: Blockchain, AI, IoT, Robots, Voice/Face recognition…
How interfaces may connect and eco systems synchronize – to avoid collision between consumer behaviour and hospitality business models.


Rob High is the Vice President and Chief Technology Officer for the IBM Watson and Cloud Platform portfolio. He leads the technical strategy for Watson’s cognitive reasoning, cognitive experiences, and alignment to analytics, content, media, edge computing, application programming, and security.

Under his leadership, Watson is ushering in a new era in computing in which systems will amplify human cognition – inspiring users to produce better, evidence-based decisions and ideas.

Rob is recognized as a global technical leader, author and evangelist, and was named an IBM Fellow in 2008 for his pioneering work in the field of SOA (Service Oriented Architecture) and for his leadership on WebSphere. He is also Member of IBM Academy of Technology. Rob is based at IBM Corporation, New York.



Chair Cognitive and Developmental Psychology, Center for Cognitive Science, University of Kaiserslautern, Germany



Impulse 2: Identify the change

Monday, June 11, 2018 / 11:30 h

The interaction between man & machine.

Threats and benefits of a new relationship.


Prof Dr Thomas Lachmann studied psychology at the Universities of Rostock and Leipzig. He started his scientific career at the Institute of Cognitive Psychology in Leipzig, where he gained his PhD in 1998.

He worked as a visiting scholar at the Center for Human Information Processing at the University of California San Diego, and as a guest scientist at the RIKEN Brain Science Institute in Tokyo.

After his habilitation (Dr. habil.) in 2004, he worked as a Professor of Psychology at the University of Bamberg, before following a call for chair in Cognitive Psychology at the University of Kaiserslautern in 2006, where he currently works as full professor and Head of Department.

Since 2014, Thomas Lachmann also holds the positions as Head of the Center for Cognitive Science and Director of the Graduate School of Cognitive Science. Furthermore, he is an editorial board member for several scientific journals, such as Cognitive Processing and Journal of Cultural Cognitive Science.



Professor of Technopreneurship and Innovation, Hotelschool The Hague (HTH), The Netherlands


Impulse 3: Understand the systems

Monday, June 11, 2018 / 13:30 h

Artificial Intelligence: The big digitalization shift influencing the hotel business.

Why AI, including Machine Learning and Deep Learning, will fundamentally restructure the relationships between the industry players (operator, service provider, owner/investor, brand, retailer, media) and makes us rethink the customer journey.


Andriew Lim is Professor of Technopreneurship and Innovation in Hospitality at HTH, Hospitality Business School, The Netherlands. He holds the Chair of the research group focusing on entrepreneurship and technology innovation for the hospitality industry, where he focuses on the influence of technology innovation on the development of entrepreneurship and business landscape in the hospitality industry.
Next to his research activities, he also teaches Strategic Management course to the final year student, as well as supervises the final graduation projects. To combine his research and educational responsibilities, he has launched HTH Entrepreneurship Hub, where research and development for new ventures can be further explored.
Andriew holds PhD in Industrial Engineering and Innovation Sciences (Technology Management) from Eindhoven University of Technology.



Founder & Director, COTRI China Outbound Tourism Research Institute, Hamburg, Germany


Impulse 4: Watching trends

Monday, June 11, 2018 / 14:30 h

The Chinese perspective. Leading emerging technologies. 

How Asia’s mega market pushes digitalization in tourism and why travelers expect the same digital world around the globe.


Professor Wolfgang Georg Arlt grew up in Berlin (West-Germany) and studied Sinology in Berlin, Taiwan and Hong Kong. He visited Mainland China for the first time in 1978 and more than 150 times since. In the 1990s he was the owner of an inbound tour operator with offices in Berlin and Beijing.
Since 2002, he has been a full-time Professor for International Tourism Management in Germany (2002-2007 at University of Applied Sciences Stralsund, and from 2007 at West Coast University of Applied Sciences in Heide, both in Germany).
In 2004, he founded COTRI China Outbound Tourism Research Institute with it head office in Hamburg/Germany and an office in Beijing. COTRI is the world’s leading independent research institute for consulting, research, information, training, and quality assessment relating to the Chinese outbound tourism market.
When Wolfgang Arlt started to forecast China to become the biggest tourism source market in the world fifteen years ago, people were laughing, now he is a sought-after consultant and researcher.
He is frequently quoted in all major international media and publishes his own blog on Forbes. He is also hospitalityInside.com’s editorial expert for China.
Professor Arlt is a Fellow of the Royal Geographical Society (UK), Research Fellow of the Japanese Society for the Promotion of Science (Japan), a member of the Education&Training Committee of PATA and one of 500 recognised globally leading tourism experts of UNWTO.